China and ceramic repair and restoration. Pottery and porcelain repairs.

Ceramics Restored  Conservation and Restoration

Tel     01392 679999
Mob   07866 211829

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Contact : Important initial steps of your restoration enquiry.

We're always happy to discuss the products and services on offer and explain any restoration options that may be available to you on all types of antique and modern china, pottery and porcelain and studio pottery.

Collect all the pieces

Contact for advice

Transport for repair

Collect as many pieces of the damaged item as you can and protect them from further damage by wrapping them separately and storing them in a safe location. Please do not attempt to carry out any repairs prior to seeking professional advice. The use of superglue prior to the piece arriving at the studio will extend the restoration period and increase the repair costs due to the time scale required to remove it and on some occasions it has resulted in the restoration being compromised as correct re-alignment cannot be achieved.

Restored vase

Estimates for repair

Please contact us with your initial enquiry by email or phone using the contact options on this website and we'll advise you on the best way to proceed with your specific restoration request. Check the services page for details of our waiting list and restoration timescales. Our Terms and Conditions link below gives details of notification of completion, timescales for collection, invoice due dates and storage charges that may apply, a copy of which is available on request.

Ideally, if you are able to supply digital images during this initial stage that give of good general idea of the damage involved then you can include all relevant images as email attachments and a restoration estimate will be compiled and returned to you. No work will be carried out without authorisation in writing.

Restoration to gilding is part of the services we offer. A close match is achievable for most types of gilding but a workshop examination is always required prior to confirmation of this part of the restoration process as assessing gilding requirement from images can be difficult. Highly reflective or "mirror" type reflective gilded areas are challenging to repair to an original finish and advice would be given in such circumstances.

There is a reduced range of repair options to certain items originally manufactured for the consumption of food and drink and details can be found on our Services page under "Techniques".

Local Collection and Delivery

We offer a local collection and delivery service that covers the Exeter area. This is a chargeable service and information is available on request.

National Coverage

Return delivery charges are quoted separately and the responsibility of the client. We use the Royal Mail 'Special Delivery Next Day' service, a 'signed for' service which offers a guaranteed next working day delivery. Please note that ceramics and glass are on the list of exclusions for compensation for most delivery and courier services. However, Royal Mail Special Delivery is processed completely separately from the standard postal traffic and is handled with extra care. Please ensure that you pack all items with sufficient protection to ensure that no further damage is caused in transit. Please contact your chosen courier for further details of weight and dimension limitations, packing advice, compensation exclusions and all other services offered. Please extend your insurance cover during the in transit and repair process.

UK shipping only

No items should be sent to us for repair or restoration from outside the UK without contacting us first for advice. Due to the delicate nature of ceramics we cannot accept any responsibility for any damage caused in transit via any International shipping service.

Operational Updates

15/10/21 : The completion date of all repair quotes accepted after 1st November will roll over to the New Year. This is due to our current work load and corresponding waiting list. Thank you for your patience.

26/08/21 : New enquiries are always welcome. Our email address and contact details can be found at the top of each page of this website. Information regarding the supply of estimates and the current waiting period that clients should take into consideration prior to any work starting is available on enquiry and general details can be found on our 'Services' page. We do ask for digital images of the damage involved to be attached to any initial enquiry to assist us in forming your estimate.

19/07/21 : With the recent change in government guidance on Covid-19, we are very aware that safety is still top of mind for many of our clients and ourselves.

26/05/21 : As of 01/06/21 our local collection and delivery service covering the Exeter area is being re-introduced after being suspended in March 2020 due to Covid-19 restictions. This is a chargeable service.


Payment can be made by cash, cheque, bank transfer, all major credit cards or PayPal.

Click on the following telephone links to get in touch.

Free estimates by return email.

01392 679999

07866 211829

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